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Answers

How do I download all the photos guests uploaded?

Event Pass and Picsui Complete include a bulk ZIP download of every original, available for the whole 12-month hosting window. Free Preview does not include bulk download.

Buy Event Pass — $29

One-time. No account needed to buy — about a minute.

Short answer

Buy Event Pass at $29 or Picsui Complete at $49 and download the entire gallery as one ZIP of full-resolution originals. You can do this any time during the 12-month window.

How it works

Every guest upload lands in your gallery. From the dashboard you can review and remove anything you do not want, and AI moderation is included with Event Pass. When you are ready, request the ZIP and you get all originals in one file — photos and short videos together.

The honest limits

Free Preview has no bulk ZIP download; it includes only 5 full-resolution originals, and previews are watermarked. Free galleries lock 7 days after the event and photos are deleted 30 days after upload. Paid hosting runs 12; legacy purchases keep whatever period is on their receipt. Fair use is 25 GB of media per event. Reminder emails go out before anything expires.

Which pass fits

Event Pass at $29 is the right choice for a single event where you want every original archived. Choose Picsui Complete at $49 only if you also want a private live video broadcast; event professionals running several events can use Partner pricing instead.

How to do it

  1. Let guests upload through the QR code during the event.
  2. Review the gallery and remove anything you do not want to keep.
  3. Buy Event Pass or Picsui Complete to unlock every original.
  4. Request the bulk ZIP download from the dashboard.
  5. Save a copy locally before the 12-month window ends.

Related questions

Are videos in the ZIP?
Yes. Guests can upload photos and short videos, and paid plans include every original.
Can I download on the free plan?
Not in bulk. Free Preview includes 5 full-resolution originals and no ZIP.
How long can I re-download?
For the 12-month hosting window included with Event Pass and Picsui Complete.