Get in Touch
Have questions about Picsui? We're here to help! Send us a message and we'll get back to you as soon as possible.
Ways to reach us
General Support
For help with your account, events, or technical questions
Support@Picsui.comResponse time: Within 24 hours
Partnerships
For venues, photographers, and business partnerships
Support@Picsui.comResponse time: Within 48 hours
Send us a message
Contact Us
Send us a message and we'll get back to you as soon as possible.
Quick answers
How do I get started with Picsui?
Explore the guided walkthrough, then create an account and choose a one-time pass or plan. Once unlocked, event setup takes under two minutes.
Do you offer custom plans for large events?
Yes! Contact our sales team at Support@Picsui.com to discuss custom solutions for large-scale events or enterprise needs.
Can I use Picsui for multiple events?
Yes. Event Pass is $29 one-time and covers a single event, so you can buy one per event with nothing recurring. Running events regularly — as a venue, photographer or planner — is what Partner and Corporate are for; both are on the pricing page.
Support Hours
Monday - Friday: 9am - 6pm EST
Weekend: Limited support via email
We typically respond within a few hours during business hours.
Location
Sparta, NJ
Based in New Jersey, supporting customers worldwide.