Get in Touch
Have questions about Picsui? We're here to help! Send us a message and we'll get back to you as soon as possible.
General Support
For help with your account, events, or technical questions
Support@Picsui.comResponse time: Within 24 hours
Partnerships
For venues, photographers, and business partnerships
Support@Picsui.comResponse time: Within 48 hours
Send us a message
Contact Us
Send us a message and we'll get back to you as soon as possible.
Quick answers
How do I get started with Picsui?
Create a test account in under 60 seconds. Use the private test event to check the flow, then choose a paid pass when you are ready to run a real event.
Do you offer custom plans for large events?
Yes! Contact our sales team at Support@Picsui.com to discuss custom solutions for large-scale events or enterprise needs.
Can I use Picsui for multiple events?
Absolutely. Pro includes 15 events/month with 5,000 photos/month and Studio includes 60 events/month with 15,000 photos/month. Perfect for venues, photographers, and event planners. For a single event, the Wedding Pass ($59) and Event Pass ($49) are one-time options.
Support Hours
Monday - Friday: 9am - 6pm EST
Weekend: Limited support via email
We typically respond within a few hours during business hours.
Location
Sparta, NJ
Based in New Jersey, supporting customers worldwide.