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Privacy Policy

Last updated: February 26, 2026

1. Introduction

Picsui ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photo sharing platform.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

  • Account Information: Name, email address, password, and payment information
  • Event Information: Event names, dates, and settings
  • Photos: Images you upload to events
  • Guest Information: Names and email addresses of event participants
  • Communications: Messages you send to us

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

  • Usage Information: Pages viewed, features used, and actions taken
  • Device Information: Device type, operating system, browser type, and IP address
  • Location Information: General location based on IP address
  • Cookies and Similar Technologies: We use cookies to enhance your experience

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraudulent activity
  • Personalize and improve your experience
  • Send you marketing communications (with your consent)

4. How We Share Your Information

We may share your information in the following circumstances:

  • With Event Hosts: Guest information and photos are shared with the event host
  • With Service Providers: Third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
  • For Legal Reasons: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share information

5. Third-Party Services

We use the following third-party services:

  • Stripe: Payment processing
  • Cloudflare R2: Photo storage
  • Supabase: Database and authentication
  • Resend: Email delivery
  • AI Providers: Content moderation (Claude, OpenAI, or Grok)

These services have their own privacy policies governing their use of your information.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Service.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly (authentication, security, preferences)
  • Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
  • Marketing Cookies: Used to track visitors across websites and display relevant advertisements

Managing Your Cookie Preferences

You can control cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies from specific sites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

Please note that blocking some cookies may impact your experience on our website and limit the services we can provide.

7. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. You can request deletion of your data at any time.

8. Your Rights and Choices

You have the following rights regarding your information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct your information
  • Deletion: Request deletion of your information
  • Export: Download your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Cookies: Manage cookie preferences in your browser

9. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data centers

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to such transfers.

12. GDPR Compliance (EU Users)

If you are in the European Economic Area (EEA), you have additional rights under GDPR:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

13. CCPA Compliance (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to deletion of personal information
  • Right to non-discrimination for exercising CCPA rights

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

15. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: Support@Picsui.com

16. Data Protection Officer

For GDPR-related inquiries, you can contact our Data Protection Officer at:

Email: dpo@picsui.com